Executive Summary:
This document outlines the technical specification for the FTTH Network Deployment and Internet with IPTV to 77 Staff Quarters of the Paschimanchal Campus (Campus), Pokhara. The objective of this project is to ensure reliable, fast-speed Internet connectivity to support the organization’s operational needs.
Summary of Eligible Service Provider:
- The bidder must have a license from the Nepal Telecommunications Authority (NTA) to work/operate as an Internet Service Provider (ISP) and Network Service Provider (NSP).
- Minimum Average Turnover of the best 2 years within the last 5 years: NRs 100,000,000.00 (Nepalese Rupees One Hundred Million).
- Minimum of 20,000 fixed active Internet users for a minimum of one year within Gandaki province.
- Minimum Dual link of 100g transmission network in Pokhara and 10g network in the operational area.
- Positive net worth.”
Scope:
The scope of this project includes the provision of dedicated internet service to Western Regional Campus and will further be internally distributed to 77 staff’s quarters through FTTH Network.
Trunk Link: 100 Mbps Downlink / 100 Mbps Uplink bandwidth.
Fiber: 6 core fiber for FTTH Network Deployment and Drop Wire for distribution to 77 Staff quarters.
CAMPUS Staff Quarters Connectivity:
- High-quality ONU and STB for Internet and IPTV.
- Failover capabilities in trunk link to ensure uninterrupted connectivity with multihoming features.
- ISP should have a fiber network within the college perimeter.
Network Equipment:
ISP should provide:
| S.N | Particulars | Quantity | Remarks |
| 1 | OLT (16 Port 10Gbps Sfp+) | 1 | —ISP should provide—- |
| 2 | ONU (with 1 Gbps LAN Port) | 77 | —ISP should provide—- |
| 3 | 6 core fiber | 3000 | —ISP should provide—- |
| 4 | Drop Wire | 77 | —ISP should provide—- |
| 4 | DS box | 10 | —ISP should provide—- |
| 5 | PLC Splitter | 12 | —ISP should provide—- |
| 6 | Patch Cord | 20 | —ISP should provide—- |
| 7 | ODF | 1 | —ISP should provide—- |
| 8 | STB (Android Box for IPTV) | 77 | —ISP should provide—- |
| 9 | Short cable | 77 | —ISP should provide—- |
| 11 | GPON SFP | 3 | —ISP should provide—- |
| 12 | SFP+ (OLT uplink) | 1 Pair | —ISP should provide—- |
| 13 | Fiber Pulling | 3000 | —ISP should provide—- |
| 14 | Installation and Configuration all | 77 | —ISP should provide—- |
Security:
Restricted sites should be managed by ISP as per GoN standards. Data confidentiality guarantee: ISP may not scan traffic for other than finding problems in the network, an email should be sent with purpose to CAMPUS.
Monitoring and Management:
Network Monitoring: A network monitoring system will be implemented to monitor the health and performance of the Internet connections.
Quality of Service (QoS):
To ensure optimal performances must be able to provide a maintenance service including “corrective” maintenance and “progressive” maintenance. The service is expected to be highly stable and reliable. The service provider should have an MPLS backbone with traffic engineering and provide QoS mapping as per CAMPUS needs.
Redundancy and Failover:
Redundant Internet Connections: Redundant Internet connections should be provided to ensure robust Internet connectivity with one primary and one secondary link for high availability. Two links provided with a physical path should have an entry point from outside the perimeter of CAMPUS with two different directions.
Failover Mechanisms: Automatic failover mechanisms should be implemented to switch to backup connections in case of primary connection failures. ISP should have at least one alternative connection with primary and secondary links.
Implementation:
The implementation of the Internet services will be carried out in phases, with the FTTH Network being prioritized followed by FTTH connectivity with IPTV to the staff quarter.
Proven experience in Internet Service Provision: ISP should be equipped with necessary expertise and technical manpower and equipment to ensure the quality Internet connectivity. Appropriate staffing/experience to ensure deliverables and maintenance are provided in a timely fashion. ISP must be able to manage the Customer Premises Equipment (CPE) installed within the CAMPUS staff’s quarter with free and unlimited technical support all the aspects of safe delivery, installation, commissioning of the connectivity shall be the exclusive responsibility of the Service Provider.
The service provider should be registered as both Internet Service Provider (ISP) and Network Service Provider (NSP) with Nepal Telecommunication Authority (NTA) and should submit the valid copy of registration certificates for both ISP and NSP. Network connectivity uptime of minimum 95% must be furnished and a separate Service level Agreement (SLA) shall be negotiated and finalized.
Technical Support and Maintenance:
The selected ISP will provide ongoing technical support and maintenance for the Internet connections by providing two technical staff names with phone number, email for support and troubleshooting. One will be Primary contact and other secondary. The secondary contact will be used only in absence of primary contact point. The provided staffs should be within the ISP’s payroll, proof of which should be submitted. There should be support for 24 hrs. X 7 X 365 days defined with the help of an escalation matrix.
Regular updates, security patches, and firmware upgrades will be applied to network devices to ensure security and performance. The provider is also responsible for contacting designated CAMPUS focal persons for both scheduled and unscheduled downtime. ISP should notify CAMPUS the calculated time period for Internet to be up via SMS with ETA and proper reasoning on provided numbers. All necessary hardware, cabling and software (if required for Internet service) should be provided.
Payment Process for Monthly Recurring Charge
| S.N | Particulars | Monthly |
| 1 | Internet Connectivity 100/100 Mbps Connection | 1 |
| 2 | IPTV Renewal Charge for 77 STB | 1 |